Example

In the heading above, give the training topic you are documenting a descriptive but concise name. This title should match the title of your document. 

Importance

Add 1-2 sentences here that explains why this training topic is important and how it contributes to the Illinois brand. 

Target Audience 

List the target audience in this section by functional area(s):  

• Content Creators/Writers
• Design
• Marketing
• Social Media
• Video/Photo
• Web Dev/IT

Definitions and Brand Guidance

If you use any technical terms in the written training, include a definition, and link to brand pages and resources when relevant. Highlight the text an select the chain icon (pictured below) to open a search of the brand website:

(don’t forget to add alt text for any images you use! These are different than captions. Check out this writing for the web guide.)

Instructions

You can outline and describe the training topic* in this section in two different ways:  

• For basic topics that are straightforward, use bullet points to explain the how-to of the topic. 
  • Use bullet lists rather than numbers or letters for information that doesn’t need to be in a certain order.
    • Include sub-bullets as needed. 

• For complex training topics that may involve multiple steps within each step, consider grouping information on the topic into paragraphs and organize the content into major steps. For example:

Step 1: Summarize the name of the step here. (this is an h3)

In succinct paragraphs, write out what is involved in the first major step. Keep adding major steps until the instructions have concluded. 

1. this is the sub-steps you must make to move on to major step 2.
2. This is a step with a sub-letter step to keep things organized.
   1. By default you will get a bullet for sub-steps, but you can edit that in the list menu. To fix this, click on the list item you want to change.
   2. You should get a toolbar above, in this toolbar click on the far left icon of a line, dot and line, and line stacked to select the parent list.
   3. From there you should see a numbered list option and the tool bar on the right-hand side of your screen will change to allow you to select what type of ordered list you want. (numbers, uppercase and lowercase letters and roman numerals)

Step 2: this is an h3 example add one by typing /h3 then hit the Enter key on a new line

Additionally, if you include in your instructions people/teams involved in the topic, please include roles by position title or team name. 

Tips and Tricks (optional)

WordPress tip: in the top left you can view an outline of this document by pressing the icon with three horizontal lines stacked at a diagonal.

Include any tips/tricks that will complement the instructions. This section is optional. Delete this section if you don’t need it. 

FAQ (optional)

If there are frequently asked questions on this topic, include them here. This section is optional. Delete this section if you don’t need it. 

Example(s)

If an example exists on the topic, include it here. This could be visual or written, depending on the subject area. 

Additional Resources (optional)

List any resources for the training topic and/or for ongoing learning here. This section is optional. Delete this section if you don’t need it. 

Contact

Include the following of the point person who can be contacted with questions.  Add office hours if applicable. 

Name, Title, netID@illinois.edu